# How do I update my service filters and notifications? > Service Filters allow Pet Caregivers using Wag! to filter available services by several criteria. From the Home Screen of the Wag! for Pet Caregivers app, ta... Source: https://support.wagwalking.com/en_us/how-do-i-update-my-service-filters-pcg-ryBU8RV5 Last updated: 2025-08-19T00:47:46.916Z #### Available Service Filters allow Pet Caregivers to filter available pet care opportunities by several criteria, enabling you to see and be notified of services that you’d be interested in requesting.  From here, you can adjust the following filters to search for services: * What types of services you're interested in requesting and how you hear about them. * The location you want to look for services near. * The distance in which you’re willing to travel and it creates a search radius from the location you set. * The start times that you’re available for services, to see new requests starting within that time frame. Being familiar with Available Service Filters can help you streamline your search for new pet care opportunities and to manage your time accordingly.  #### # **Available Service Filters** #### **![](https://cdn.kustomerhostedcontent.com/media/61159410230cde9d5e6fbd8c/ba6289151f52e7bd1b424033da0f2db2.png)** When looking for new pet care gigs, it’s recommended to review your Available Service Filters to set the services you see in your feed, for when there are new requests.  To begin, you can narrow down which service types you’re willing to complete and how you'd like to hear about when those services are available to be requested. #### ## Service Settings #### Per each service type you’d like to hear about and book new services for, you’ll have the option to toggle on/off which services you see in your feed and to be notified by one of the following options: * **None** = turn off notifications. * **SMS** \= text message notifications * _Only available for ‘Preferred’ and ‘Booked’ services_. * **Push** \= enables push notifications. * _When selected, it’s recommended to confirm your phone’s notification and permission settings for the Wag! Pet Caregiver app. _ From your Wag! Pet Caregiver app, follow the below steps to update your service notifications: 1\. Tap on the “Available” tab from the bottom nav bar. 2\. Tap on the filter icon in the upper right-hand corner.  3\. Tap on “Service Settings.” 4\. Toggle “Enable Notifications” on, if not already enabled. 5\. Toggle “Show in feed” on or off next to each service type to view new pet care opportunities for that specific service. 6\. Select your notification preferences for each of the following, per each service: * General = new pet care opportunities, looking for an available Pet Caregiver. * Preferred = new service request submitted by Pet Parents who’ve marked you as a ‘Preferred’ Pet Caregiver; you can be notified first when their services are posted. _**Important!** Pet Parents can select multiple 'Preferred' Pet Caregivers. All of whom may receive notifications for these services and another preferred Pet Caregiver could be confirmed for the service. _ * Booked = upcoming services you’ve been confirmed booked for. 7\. Once you’ve scrolled through and made your service notification elections, tap on “Save” to confirm the changes.  ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXeiAdgPD18Puslzk0J7uHG_pyJQzUJk2HzLu3rD5dIT0kzQy8lbScFLH2HtvtXIuFRtK-NuPhsrNPT1WD0N6lFACfpmf0Jw9B7_w69qBE4BJszL_284RQa3QtboMXEuvnoSp7O-?key=tFgLL872P7w3T4QQEe3kUg) ### Next, you’ll set your Available Service Filters for the service distance you’re willing to travel to, to narrow down your search and service preferences. #### ## Distance #### These will be important filters that will help you to determine your search range for services and to set the distance that you’d be willing to travel to provide pet care.  #### ### **Service Near…** #### You can search for services based on your current location or a saved location. Both options offer unique advantages, and it's important to review your settings. Let's explore the benefits of each and how to set the search distance from your chosen location. This is where you define where you want to search for new gigs to request and book. Each location you add, will be included in your “Saved locations,” and you can also choose to filter services nearest your ‘current location’. Adding saved locations will streamline your searches in the future and you can give a try searching in other areas to find available services. _For Example: If you live on a college campus - new service requests near you could be limited - so you can update your location or distance to encompass areas that may be lucrative to booking more pet care services._ #### ### **Services Within…** #### This will be the distance from the service location that you’ve set, which will create a radius out from that location to create your service range. You can search for services within your own neighborhood, up to 30 miles away! This filter setting will reflect services anywhere within that range, in any direction from the location you’ve set. It’s important to keep your service distance in mind, as this range will determine what new services you see in your feed to request. New service requests will reflect the distance to that location and could be located anywhere within the range you’ve set. ## Start Time #### To better manage your schedule and to only see services that you’re available to pick-up, select your ideal start time range to only see new service requests that fall within that range.  When determining the latest start time for a service, remember that the requested start time in your feed might be the latest hour you've indicated as available. Therefore, if you have a cutoff for your availability, it's advisable to set your start time to allow ample time to complete the service and account for any necessary travel. Keep in mind that Walk, Drop-In, and Training services may run up to an hour long depending on what services you offer and request. _For instance, if you are unavailable for services after 5 PM, setting your 'start time' range to 5 PM could result in requesting services beginning at that time. To prevent accepting services beyond your availability, consider setting your latest desired start time 30-60 minutes prior to your availability cutoff._ #### # **Other Wag! Notifications** #### To ensure that you’re kept informed about your Wag! account and service alerts, you may also receive push notifications, text messages (SMS), and/or emails from us. **Push Notification** * Pet Parent in-app chat messages. * Service pay and tips received. * Promoted or ASAP services near you. * _This is due to the priority to quickly fill these pet care service requests._ **SMS Notification** * Upcoming booked service alerts (i.e. service starting soon, late for service, canceled, etc.) **Email Notification** * Promotional offers and marketing updates. #### # **FAQs** #### ## Why are my push notifications delayed? #### Delays can occur due to carrier issues or weak signal strength. Ensure you have a strong connection, as WiFi can sometimes cause delays. #### ## Why am I not receiving push notifications? #### This could be happening for a few reasons, whether there’s low service availability in your area, your Available Service Filters may need to be adjusted, or you may be logged in on multiple devices. Only one device will receive notifications, which will be the most recent device you logged in from.  To reset which device you login on and receive notifications on, it’s recommended to logout of the Wag! Pet Caregivers app. Navigate to the "Settings" menu and tap on "Logout." Then login again to return to the “Available Service Filters” and scroll down to the bottom to tap “Test Notifications.”  If you’re still not getting notifications, please also check your phone’s settings for the Wag! Pet Caregiver app to allow push notifications.  #### ## How do I turn off text notifications? #### You can easily disable and re-enable new service text notifications from your Available Service Filters, in the “Service Settings.” To opt out of other text notifications for upcoming booked services, text "STOP" to 240-06. To opt back in to text notifications, text "START" to the same number. #### ## How can I unsubscribe from marketing emails? #### To unsubscribe from email marketing communications, please scroll to the bottom of any email from Wag! and click "Unsubscribe from Marketing."