# Discounts & Promo Codes

> Yes, Wag! does offer discounts. For waived booking fees and 10% off all services booked on the Wag! platform,   subscribe to Wag! Premium .  Pet ...

Source: https://support.wagwalking.com/en_us/does-wag-offer-any-discounts-pp-Bkkzq6QX5

Last updated: 2026-01-26T18:59:40.224Z

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The Wag! Platform offers multiple ways to save money, including percentage, credit, or dollar-off discounts, referral bonuses, flash sales, and other offers like a Wag! Premium subscription discounts.

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_**Please Note:**_ _The specific regulations and eligibility for any promotional offer takes precedence over the general information listed below._

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# **Maximize Your Savings**

  

*   **In-App Discounts (Flash Sales):** You may receive in-app offers for a discount or credit. Tapping to claim the offer automatically adds it to your in-app “Wallet” under “Wag! Promos” and applies it to your next eligible booking.
    
*   **Promotional Offers (Text, Email, Push):** Wag! may send service discounts via text, email, sms, or push notification. You will receive a code to claim the offer by applying it in-app from your “Wallet.”
    
    *   _**Tip:**_ _These are limited-time offers. Add the code to your "Wallet" immediately, even if you've already booked a future service that falls within the promotional period, to ensure you don't miss out on potential savings._
        
*   **Referral Codes:** If you receive a referral code from a fellow Pet Parent (iOS users) or a Pet Caregiver, add it to your “Wallet” before booking your next service.
    
*   **Wag! Premium:** Subscribe to [**Wag! Premium**](https://support.wagwalking.com/en_us/what-is-wag-premium-pp-S1ZIz0mQ5) to save more on every service. Benefits include discounted\* services every time you book, waived booking fees, and exclusive partner offers.
    

_\*Percentage discount on every service applies to the base booking price and works concurrently with recurring service discounts._

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# **Applying Promo Codes and Discounts**

  

You can easily add any discount, promotional, or referral code via the "Wallet" feature in the Wag! app, under the "Promo Codes" section.

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## How to Apply Codes In-App

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1\. Tap "Account" on the bottom navigation bar.

2\. Tap “Wallet” and locate “Promo Code.”

3\. Tap “Apply Promo Code.”

4\. Type in the promo code and tap “Apply.”

5\. A status message will confirm if the code was applied:

*   **Success:** "Promo Code Success! Your discounts are now visible in your Wallet under “Wag! Promos.”
*   **Error:** "Ruh-roh! Something went wrong. Please double-check the spelling and promotion expiration."

Once applied, the discount will be visible under “Wag! Promos” in the Wag! app “Wallet.”

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# **Promo Code Guidelines and Restrictions**

  

  **Non-Stackable:** Promo codes cannot be combined with other promo codes.

  **Limited Use:** They are valid for a limited time and are generally for one-time use on a single service, not multiple or recurring services, unless otherwise specified.

  **Offer Eligibility:** Always review the specific details, as some promotions may only apply to certain services (e.g., Overnight Boarding or Sitting).

*   _**First-Time Customers:**_ _Exclusive promotions are available for new customers booking an eligible service. Once your account is set up, be sure to check your email for any first-time  customer promotional offers._ 

  **Expiration:** All promo codes have an expiration date visible in the Wag! app “Wallet.” Once expired or used on an eligible service, they are removed from “Wag! Promos.”

  **Eligibility Period:** To qualify, services must be scheduled and completed within the designated promotional period. Services booked for dates outside this period will not qualify.

  **Multiple Codes (Best Offer Applied):** While you cannot combine codes, you can add multiple active codes to your “Wallet.” When you book, the eligible promo code that saves you the most money will be automatically applied to the next qualifying service.

__**Please Note:**_ _Certain promotions may be restricted to new customers only.__

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For complete information, visit the [**Wag! Terms of Service**](https://safety.wagwalking.com/terms).

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# **FAQs**

  

## Where can I see my active discounts or promo codes?

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You can view all your active discounts, including their eligibility and expiration details, within the Wag! app. Go to the “Wallet” section and look under “Wag! Promos.”

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## What if I have multiple promos and credits?

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Although promo codes cannot be stacked or combined at this time, you can still use Wag! Credits alongside a promotional offer. 

If you have more than one applicable promotion, the Wag! app will automatically apply the discount that provides the greatest savings at checkout. 

To ensure you save on all your bookings, consider a [**Wag! Premium**](https://support.wagwalking.com/en_us/what-is-wag-premium-pp-S1ZIz0mQ5) subscription, which includes discounted services and waives booking fees. Wag! Premium can be used in addition to other offers.

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## How can I check if the discount was applied to my last service?

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After a service is finished, an in-app receipt is generated and is available in the “Account” menu under “Past Services.” This receipt provides a detailed breakdown of all charges, credits, and any applied discounts. You also have the option to email a copy of the receipt to the email address on file. 

If you need help finding your service receipt, please refer to the article: "[**Past Service Information**](https://support.wagwalking.com/en_us/past-service-information-Sy65uFRQA)."

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## What happens to my discount if I cancel a service I booked with it? Can I use it for another service?

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Yes, your eligible promo code will remain on your account. It will automatically apply to the next qualifying service.

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## Do promo codes still apply if I edit or reschedule my service?

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Yes. If you edit, reschedule, or cancel and rebook a service within the same promotional period, the promo code will still apply to the next eligible service, as long as it continues to meet the original offer's eligibility criteria.

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## Why am I seeing a pending charge for the full amount when I have a discount?

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When you book a service, a pre-authorization hold for the full service amount may appear as a "pending charge" on your banking statement. This is to confirm that sufficient funds are available.

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_**Please Note:**_ _The pre-authorization hold is not the final charge. Any applicable promotions and Wag! Premium discounts are applied at the time of service completion when your payment method is charged, and the hold is released if it has not been already._

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## I think there was an error; my discount didn’t apply to my service. What should I do?

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To begin, check the "Wag! Promos" section within the "Wallet" of the Wag! app to confirm if the code is still visible. 

**If the promo code is still listed:**

*   This means it hasn't been applied yet.
*   Verify that your booking met all the eligibility requirements for the offer (active dates, service type—e.g., Walks, Overnights—and service length).
*   If your service was eligible but the discount failed to apply, please contact Wag! Support to have the service charges reviewed.

**If the promo code is** _**not**_ **listed:**

*   This indicates the offer has either been used on a previous eligible service or has expired.
*   To confirm it wasn't applied to another booking, check your "Past Services" and review the service receipts.

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# **Related Resources**

  

 [**How do I manage my Wag! communication preferences?**](https://support.wagwalking.com/en_us/how-do-i-unsubscribe-from-marketing-pp-rJ7OmMKXc)

 [**Refer a Friend to Earn!**](https://support.wagwalking.com/en_us/can-i-refer-other-pet-parents-to-the-platform-pp-Bkx53zAm5) 

 [**What is Wag! Premium?**](https://support.wagwalking.com/en_us/what-is-wag-premium-pp-S1ZIz0mQ5) 

 [**Understanding Pre-Authorization Holds**](https://support.wagwalking.com/en_us/what-is-a-preauthorization-charge-pp-HylInr0Q5) 

 [**Past Service Information**](https://support.wagwalking.com/en_us/past-service-information-Sy65uFRQA)
